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Easy Returns, Exchanges, and Refunds

 

 

At COMPOSITIONS, we want every customer to have a satisfying shopping experience.  We want to make your return and exchange easy.  We know sometimes it is necessary to exchange or return an item.  No matter what the reason is, we will be happy to exchange or refund a purchase for you. 

 

You may return or exchange your merchandise within 30 days of invoice receipt for a full refund, less shipping costs.  A copy of the invoice receipt should accompany returns of any unworn and unwashed items.  Without an invoice copy, merchandise credit will be issued.  (Compositions.com does not refund original shipping charges or reimburse the shipping cost to return items.)  As soon as we receive your items, we will process the refund for your returned item(s) immediately.  All returns will be credited via the original form of payment (i.e. same credit card).

 

In case you need to return an item for exchange, please specify the exchange item on the copy of the invoice receipt.  You may also call us at 516-829-2600, Monday through Friday between 9AM-5:30PM, to let us know your specific instructions on your return for exchange item(s).  After we receive your returned merchandise, we will send you your new replacement item(s) right away.  The replacement item(s) will be free of shipping cost and will be sent via Standard Delivery.  If you want us to send the replacement order first before we receive your returns, we will send you a new order for the replacement item(s) immediately without the shipping cost for the replacement item(s).   

 

We inspect every item before it is packed for shipping.  We do our best to ensure that our products are free of any manufacturing defects.  But if you find the products you received have manufacturing defects, we will gladly accept returns of unworn and unwashed merchandise with invoice receipts for a full reimbursement. (Sorry, we do not take C.O.D. returns).

 

 

 

 

Price Protection Adjustment

 

Compositions.com offers a one-time price adjustment within 14 days from invoice date if the price of the item(s) is reduced.

 

 

 

 

Changes to Orders

 

If you wish to change your orders after you placed an order, for assistance, please call our Customer Service Team at 516-829-2600 or email us at

For your convenience, when returning an item, it is strongly recommended that you write the order number outside of the box to expedite the refund process.  Then, please simply send the return package to:

 COMPOSITIONS

3000 Marcus Avenue, #1E1, Lake Success, NY 11042

 

We provide toll free number 516-829-2600 for you to contact our customer service staff if you have any questions or need assistance regarding your purchases, exchanges or returns.

 


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COMPOSITIONS ®3000 Marcus Avenue, #1E1, Lake Success, NY 11042

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